Crisis Management

Swine Flu Stories

Profit from Flu

Tech Companies Suspend trips

Swine Flu Cancels Flights to Mexico

Cruise Lines Suspend Stops

Carnival Cruise Statement Regarding Swine Flu

As Swine Flu Spreads, What Should HR Do?

China Steps Up Fight Against Swine Flu

Negotiations

Negotiation

• universal practice (i.e. agendas, bargaining, power persuasion)
• how/technique – is related to culture (bargaining behavior, transaction evaluation, resolving conflict, making tradeoffs)

Bring our own experiences as negotiators to the process.
Have our own theories about success.
Becoming a better negotiator is about understanding where you come from and improve your performance.

• Self-assessment
• Identification of applicable skills
• Putting ideas into practice

Awareness needed

• Awareness of context and environment
• Awareness of process and structure
• Stages of development

• Agendas and creation
• Physical setting
• Time resources
• Roles

• Sub-activities
• Communication exchange and evaluation
• Argumentation and persuasion and relationship making
• Self-awareness of one’s own individual behavior

(Spich, 2003)

Cross Cultural negotiations - Relationships

Cross cultural negotiations

Japanese Story - Introduction

Cross Cultural Communication

Security Issues

Caterpillar

Compensation

Compensation
http://aoprals.state.gov/


Forces driving Global Pay (Gross & Wingerup)

Cultural Preferences

• Importance of status
• Role of individual vs. organization vs. government
• Equity vs. disparity
• Achievement vs. Relationships

Economic Conditions

• Size of economy
• Types of industries, natural resources, inflation, unemployment
• Protectionism vs. open market

Personal Preferences

• Attitudes toward risk
• Quality of life vs. work
• Short- vs. Long-term
• Competitiveness vs. solidarity

Social Constraints

• Income tax rates, social costs
• Laws and regulations
• Collective bargaining, worker participation
• Skills, education of workforce

COMPENSATION EXPECTATIONS

• Incentive to leave
• US standard of living
• Security
• Healthcare
• Foreign taxes
• Education of children
• Trips home other ways to connect with friends and family
• Reentry

Balanced- Sheet approach
1. Base pay (Gross income + bonus – (taxes + SS + pension)
2. COLA (usually only additions; includes housing allowance)
3. Incentive premiums (mobility + hardship + hazardous conditions)
4. Assistance programs (moving + storage + auto + education)

Events

April 2 - Red Cliff Movie - Lay Hall 6pm

April 9 - Guest Speaker Calla Wiemer "China's Place in the Global Economic Crisis and Recovery."
Calla Wiemer graduated from Drury College in 1977 with a major in economics. From her first principles course with Dr. Rohlf, she was hooked. She went on to get an economics Ph.D. at the University of Wisconsin, specializing in the Chinese economy just as relations with China were normalized. She then landed a plum job at the University of Hawaii where she got tenure and could easily have lived out a life in paradise. But worldly adventure beckoned and in 1994 she took up residence in Beijing as a freelance consultant. In 2003, the door to China closed for Calla due to a piece she wrote on the Xinjiang economy. But another door opened in Singapore where she spent four years at the National University. Last year Calla returned to the US taking up a position as a Visiting Scholar at UCLA. www.callawiemer.com.

April 21 - Classical Indian Dance - FSC Ballroom 1:30 -3pm

International HR

Resources for International Human Resources.

International Foundation of Employee Benefit http://www.ifebp.org

International Personnel Management Association http://www.ipma-hr.org

International Personnel Management Association http://www.ipmaac.org

International Association for Human Resource Information Management http://ihrim.org

Video clip




Staffing and Selection

Intercultural competence
Intercultural competence.
Inter cultural competence is defined in terms of the ability to use appropriate interpersonal, informational, analytical, action, and adaptive skills in intercultural situations (Yamazaki & Kayes, 2004).

Interpersonal. Cross cultural interpersonal skills would include having the ability to form and build relationships with people from other cultures. This occurs by understanding, respecting, and learning about the culture in which they live.

Informational. Cross cultural informational skills include observing the host culture and responding to new and unexpected experiences.

Action. Cross cultural action skills include the ability to act even in ambiguous situations. This would include the ability to prepare for engaging in business interactions in a foreign country.

Adaptive. Cross cultural adaptive skills include the ability to adapt to the changing circumstances experienced in foreign countries. Students will need to find their own method for coping with stresses of interacting in a foreign culture.

Analytical. Cross cultural analytical skills include the ability to take abstract and conceptual understanding of the values and practices of a foreign country and design appropriate response to cross cultural situations.

Yamazaki, Y. & Kayes, D. (2004). An experiential approach to cross-cultural learning: A review and integration of competencies for successful expatriate adaptation. Academy of Management Learning and Education. 3(4): 362-379.



Requirements – Luthans & Doh
Adaptability to cultural change
Physical and emotional health
Age, experience, education
Language training
Motivation
Family
http://www2.shrm.org/video/0207drummond.html
Leadership


Adjustments
Anticipatory and In-country

Talk about a custom BMW!

Organizational Culture

Questions to consider -
Why does the text suggest that organizations with strong cultures may have a harder time entering foreign markets? What examples does the text provide? Can you think of others? Maybe some from cases in other classes.

Prepare 3 points for discussion on the BMW's Dream Factory Case that introduces the chapter.
BMW

Brief Integrative case 2. Write up answers to case questions to turn in.


Organizational Culture (Luthans & Doh)
Behavioral regularities
Norms
Dominant shared values
Philosophy of customer and employee value
Rules for employee behavior
Organizational climate

Describe the interaction between organizational and national culture.

Dimensions of Corporate Culture
Motivation - Activities/Outputs
Relationship - Job/Person
Identity - Corporate/Professional
Communication - Open/Closed
Control - Tight/Loose
Conduct - Conventional/Pragmatic


Organizational Culture types - Trompenaars
Equity/Hierarchy
Person/Task emphasis

4 types

Transition Economies

Transition Economies – Beyond Culture

View more presentations from sroncer.

Orientation of MNC

Ethonocentric
Polycentric
Regiocentric
Geocentric

What role does technology play in the orientation of a MNC?

What is the relationship between orientation and strategy?

What are personnel practices you would expect to see under each of these orientations?

What type of marketing would you expect under these circumstances?

View Nike commercials
What do you believe these commercials say about the orientation of the firm?
What else do you know about Nike that would give you keys about the firm orientation?

Figure 5-1 shows how Trompenaar's Dimensions are reflected in advertising.
Do the Nike commercials fit this model? How? Why?

Cultural levels

Personal Culture -
individual traits, skills, personality set in ethnic, racial, familial, education, environment.

National Culture -
Common understanding expressed in beliefs, values, attitudes and behaviors.

Corporate Culture -
Institutional beliefs and values often expressed in vision, mission, and value statements.


Ougadou Paradox

Contrasting Commercials

Cultural Variations

Questions to ask:

What is the nature of people?
Good, Mix, Evil
What is the person's relationship to nature?
Dominant, In harmony with nature, Subjugation
What is the person's relationship to other people?
Lineal, Collateral, Individualist
What is the modality of human activity?
Doing, Being and becoming, Being
What is the temporal focus of human activity?
Future, Present, Past
What is the conception of space?
Private, Mixed, Public